POLÍTICA DE PRIVACIDADE

Introduction

At RAWI, we respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, share, and safeguard your personal information when you use our services. By using RAWI, you agree to the terms outlined in this policy. If you do not agree with any part of this Privacy Policy, we recommend that you immediately discontinue your use of the service.

1.     Commitment to privacy

Through this Privacy Policy, RAWI reaffirms its commitment to safeguarding privacy in the provision of its services to users and visitors. This document outlines the precautions related to data collection, processes for maintaining and restricting the disclosure of information, and provides a clear view on the types of data collected, the reasons for its collection, and how users or visitors can manage or delete their personal information. RAWI is dedicated to implementing appropriate measures to protect users' personal information from unauthorized access, alterations, disclosures, or destructions.

This policy adheres to the General Data Protection Law (Law 13.709/18) and the Internet Civil Framework (Law 12.965/14). Additionally, this privacy policy is subject to current regulations and may be updated to reflect changes in legislation, our privacy practices, or how we operate our services. Users and visitors are encouraged to periodically review this document to stay informed about how we protect their information and how their data is used.

1.1 Confirmation of Receipt of the Policy
Use of our services constitutes acceptance of our Privacy Policy. By registering for or using our services, users confirm that they have read and understood the terms of this policy. If users do not agree with the terms outlined, they should refrain from using our services.

1.2 Protection of Sensitive Data
RAWI does not intentionally collect sensitive data (such as information about race, religion, health, etc.) unless required by law or necessary to provide specific services requested by the user, and always with the user's explicit consent.

1.3 Data Deletion Procedure
Users have the right to request the deletion of their personal data at any time. RAWI will proceed to delete the requested information in accordance with applicable laws, provided that there is no legal obligation to retain the data.

1.4 Responsibility for Inaccurate Data
RAWI is not responsible for the accuracy of information provided by users. It is the user’s responsibility to provide and maintain accurate and up-to-date information.

1.5 Contact for Inquiries and Requests
For inquiries, complaints, or requests related to privacy and data protection, users may contact our team through the channels provided in our privacy policy. RAWI is committed to addressing such requests in a timely manner and in accordance with applicable laws.

2. Protection When Data Is Shared with Third Parties
In the event that users' personal data is shared with third parties, care will be taken to ensure that these third parties adhere to appropriate privacy and security standards. RAWI is committed to entering into contractual agreements with third parties to ensure the protection of personal data.

2.1 Information Sharing

2.2 With Third-Party Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processors, hosting providers, data analytics companies, and customer support services. These providers have access to your information only to the extent necessary to perform their functions and are obligated to maintain the confidentiality and security of the data.

2.3 With Business Partners

We may share information with our business partners, such as advertising networks, to deliver relevant content and advertisements to you. These partners may use cookies and other tracking technologies to collect information about your interactions with our service.

2.4 International Data Transfers

Your information may be transferred and processed in countries other than your country of residence. Such transfers are made in compliance with applicable data protection laws, and where necessary, we implement appropriate safeguards, such as standard contractual clauses, to protect your information.

2.5 Legal Compliance and Protection

We may disclose your information if we believe it is necessary to comply with a legal obligation, protect our rights, property, or safety, or to investigate and prevent illegal activities, fraud, or other risks.

2.6 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity as part of the transaction. We will continue to protect your information as described in this policy or will notify you of any significant changes.

3. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. These measures include the use of encryption, firewalls, access controls, and other information security mechanisms. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of your information.

3.1 Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including compliance with legal, regulatory, tax, accounting obligations, or for the defense of our rights in legal proceedings. When the information is no longer required, we will take steps to securely dispose of it or anonymize it.

4. Data collection.

4.1 Account Data: When you create an account on RAWI, we collect information such as your name, email address, phone number, date of birth, and payment information, including credit/debit card numbers and other financial data necessary to process your transactions. This information is essential for account management, payment processing, and providing a personalized service to our users.

4.2 Content Preferences: We collect information about your content preferences, playlists, viewing history, interactions with content, and other activities performed within the service. This information is used to customize your experience and enhance the relevance of the content we provide.

4.3 Communications: We record any communications you have with us, such as customer support inquiries, feedback, and information requests.

4.3   Information on Interaction with the Service: We collect information on how users interact with our service, including actions such as play, pause, and other content interactions. We also record viewing and navigation within the application, search queries, as well as details about users' favorite content, access times, and viewing duration. This information helps us understand user preferences and improve their experience on our platform.

 

4.4  Technical Device Information: We collect technical data related to the devices used to access our services. This includes IP address, device type, model and name, advertising identifier and device ID, browser type and settings, operating system and language settings, mobile network information (such as carrier name and phone number), as well as application storage and version information. This data allows us to ensure the proper functioning of our services and to offer an optimized experience.

 

4.5   Location Information: We collect data about users' approximate location through IP addresses and other available methods. This information is used to provide practical features such as content recommendations relevant to the user's area. Location data helps us tailor content and recommendations to users' geographical preferences.

 

4.6   Automatically Collected Information: We automatically collect information through the use of cookies, web beacons, log files, and other similar technologies. This information may include details about browsing our pages, accessed content, and overall platform usage. The use of these mechanisms helps us understand how users interact with our services and improve their experience.

 

5.     Access Restrictions: If a user or visitor chooses to restrict access to certain data, they may not have full access to all content or features of RAWI. Restricting access may affect the user experience and limit the ability to personalize the service according to their preferences.

 

6.     Use of Data to Improve Service: The data collected is used to enhance and personalize our services, ensure their proper functioning, and achieve our business objectives. We reserve the right to use the information for analytical purposes, research, and to develop new products and services that may benefit our users.

 

7.     Data Sharing: We may share the collected information with third-party service providers who assist us in operating and maintaining our platforms, as well as with affiliated entities for purposes related to the provision of our services. Any data sharing will be conducted in accordance with applicable laws and our privacy policies.

 

8.     Data Security: We implement appropriate security measures to protect the collected information against unauthorized access, alterations, disclosure, or destruction. However, it is important to note that no data transmission system over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

 

9.      Changes to the Privacy Policy: We reserve the right to modify this section of our terms and conditions at any time. Any changes will be posted on our platform and, when necessary, users will be appropriately notified. Continued use of our services after any modification will be considered acceptance of the changes.

 

10.   User Rights Regarding Their Data: Users have the right to access, correct, delete, or restrict the processing of their personal data in accordance with applicable law. Users can request a copy of the information we hold about them, as well as request the correction of inaccurate or incomplete data. To exercise these rights, users must contact us through the means provided in our privacy policies.

 

11.  Data Retention: We retain the collected information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. Data may be retained for extended periods if required to comply with applicable regulations or for archival, research, or statistical purposes.

 

12.  Responsibility for Third-Party Data: We are not responsible for information provided by third parties that may be linked to our platform or services. Any collection or use of personal data by third parties is governed by their own privacy policies. Users are encouraged to review the privacy policies of these third parties before providing them with personal information.

 

13.   International Data Transfers: As RAWI operates globally, the collected data may be transferred and processed in countries outside of the user's country of residence, which may have different data protection standards. We take appropriate measures to ensure that data transfers comply with applicable laws and provide an adequate level of protection.

 

14.  Cookie Policy: We use cookies and similar technologies to enhance user experience, analyze site usage, and offer personalized content. Users can manage their cookie preferences through their browser settings, but disabling certain cookies may affect service functionality.

 

15.  Third-Party Links: Our platform may contain links to third-party websites that are not under our control. We are not responsible for the privacy practices or content of such sites. Users should review the privacy policies of these third-party sites before providing any personal information.

 

16.  Privacy Inquiries: For any questions or concerns related to our privacy practices or to exercise their rights regarding personal data, users may contact our support team through the communication channels provided: rawitvofficial@gmail.com

 

17.  Acceptance of Terms: Continued use of our services implies acceptance of these terms and conditions, as well as any future modifications. We recommend that users periodically review these terms to stay informed of any changes that may affect their use of the platform.

 

18.  Consent to Data Processing: By using our services, users explicitly consent to the processing of their personal data in accordance with these terms and conditions and our privacy policy. If users do not agree with the terms and conditions or the privacy policy, they should refrain from using our services.

 

19.  User Information Modifications: It is the user’s responsibility to maintain the accuracy and currency of the personal information provided. Users should notify RAWI of any changes to their personal data to ensure that the information we hold is up-to-date and accurate.

 

20.  User Responsibility for Data: Users are responsible for the veracity and accuracy of the information they provide and ensure that they have the right to share such data with RAWI. Any false or misleading information provided by users may result in suspension or termination of service access.

 

21.  Security Incident Notification: In the event of a security breach that compromises users' personal data, RAWI will promptly notify affected individuals in accordance with applicable legal obligations. The notification will include details about the nature of the incident, potential consequences, and the measures being taken to mitigate its effects.

 

22.  Limitation of Liability: To the maximum extent permitted by applicable law, RAWI will not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services, including but not limited to data loss, service interruptions, or security failures.

 

23.  Protection of Data for Minors: We do not target our services to individuals under 13 years old. If we become aware that a minor has provided personal information without parental or guardian consent, we will take steps to delete such information from our records and terminate the minor’s access to our services

 

24.  Amendments and Updates to Terms: We reserve the right to amend or update these terms and conditions at any time. Modifications will be effective immediately upon their posting on our platform. Users are responsible for periodically reviewing these terms to stay informed of any changes.

 

25.  Revocation of Consent

When the processing of personal data is based on your consent, you have the right to revoke that consent at any time. The revocation of consent does not affect the legality of processing carried out based on the consent previously provided.

 

26.  Cookie Management

You can manage your cookie preferences through your browser settings or directly on our platform, if available. Disabling cookies may affect the functionality of the service.

 

27.  Severability: If any provision of these terms and conditions is found to be invalid, illegal, or unenforceable by a competent court, such provision will be removed or modified to make it valid and enforceable to the maximum extent permitted by law, without affecting the validity and applicability of the remaining provisions.

 

28.  Force Majeure: RAWI will not be liable for any failure to fulfill its obligations under these terms and conditions if such failure results from causes beyond its reasonable control, including but not limited to natural disasters, acts of war, strikes, riots, telecommunications or technology failures, or governmental actions.

 

29.  Intellectual Property Rights: All intellectual property rights related to our services and content, including but not limited to copyrights, trademarks, and patents, are the exclusive property of RAWI or its licensors. Users do not acquire any intellectual property rights to the services or content through their use of our services.

 

30.  Use of Data for Marketing: With user consent, RAWI may use the collected data to send marketing communications, including promotional offers and newsletters about our services and related products. Users have the right to opt out of receiving these communications at any time, through the opt-out mechanism provided in each communication or by contacting us directly.

 

31.  Additional Privacy Policies and Data Protection: In addition to these terms and conditions, RAWI may have additional privacy policies addressing specific aspects of data processing. These additional policies will be considered an integral part of these terms and conditions. Users should periodically review these policies to stay informed about how their personal data is handled in specific contexts.

 

32.  Business Transfers: In the event that RAWI is acquired by, merges with, or transfers a significant portion of its ownership or assets to another entity, users' personal data may be transferred to that entity. We will notify users of any significant changes in the ownership or control of their personal data and will ensure that the new entity adheres to the terms of our privacy policy and these terms and conditions.

 

33.  Electronic Notifications: Any electronic notification required or permitted under these terms and conditions may be made electronically via the RAWI platform or by email to the address provided by the user. Users agree to receive electronic notifications and acknowledge that such notifications satisfy legal requirements for written notice.

 

34.  Security Reviews and Updates: RAWI is committed to conducting regular reviews and updates of its security practices to protect users' personal information. Security updates will be implemented as necessary to address new threats and vulnerabilities and to comply with industry security standards.

 

35.  Disclaimer for Third-Party Content: RAWI may contain links to third-party websites or services that are not under our control. We assume no responsibility for the content, privacy policies, or practices of these third-party sites. The inclusion of links does not imply endorsement or affiliation with the linked sites.

 

36.  Revocation of Consent. When the processing of personal data is based on your consent, you have the right to revoke that consent at any time. The revocation of consent does not affect the legality of processing carried out based on the consent previously provided.

 

37.   Children's Privacy Our service is not intended for minors, and we do not intentionally collect personal information from such individuals. If we become aware that we have inadvertently collected information from a minor without parental consent, we will take steps to immediately delete such information.

 

38.  International Data Processing To provide our services, your personal information may be transferred and processed in countries outside your country of residence, including countries that may not provide the same level of data protection as your country. In such cases, we will implement appropriate measures to ensure that your personal information remains protected, such as the use of standard contractual clauses approved by competent authorities.

 

39.   Legal Basis for Data Processing The processing of your personal data by RAWI is carried out based on one or more of the following legal grounds, as provided by applicable data protection laws:

  • Contractual Performance: To provide and manage the services you have contracted.

  • Consent: For certain types of processing, such as sending promotional communications and using non-essential cookies.

  • Legal Obligation: To comply with legal and regulatory obligations to which we are subject.

  • Legitimate Interest: For purposes such as service improvement, security, and data analysis, provided that these interests do not override your fundamental rights and freedoms.

  • Credit Protection: When necessary, as permitted by applicable legislation.

40. Changes to This Policy We may update this Privacy Policy periodically to reflect changes in our data processing practices, the evolution of our services, or to comply with new legal and regulatory requirements. We recommend that you review this policy regularly to stay informed about how we are protecting your information.

 

41. Use of Screenshot and Screen Recording Features

The user acknowledges and agrees that, for purposes of service improvement, technical support, and compliance with our policies, RAWI may utilize screenshot and screen recording features. These screenshots and recordings may be used to:

  • Enhance Platform Functionality: We use screenshots and recordings to identify areas for improvement in user interface and overall experience, enabling us to make adjustments and optimizations that benefit all users.

  • Facilitate Technical Support and Issue Resolution: Screenshots and screen recordings may be used to diagnose and resolve technical issues reported by users, ensuring effective and prompt solutions.

  • Ensure Compliance with Our Use and Copyright Policies: We review screenshots and recordings to verify compliance with our usage policies, including copyright terms and community standards, thereby protecting the content and integrity of the platform.

42. Data Protection

RAWI is committed to protecting user data privacy and security in accordance with our Privacy Policy. Screenshots and screen recordings collected will be handled with strict confidentiality and used solely for the purposes mentioned above. Appropriate measures will be taken to ensure that these data are stored and managed securely, and they will be retained only as long as necessary to fulfill the stated purposes.

43. Amendments

RAWI reserves the right to amend these provisions at any time without prior notice. Any changes will be posted on our platform and users will be notified through the channels established in our policies. Changes will be effective from the date of publication. Continued use of our services following any amendment to this clause constitutes acceptance of the changes made.

44. Third-party data

We may collect information about the user/visitor through various channels related to RAWI, including but not limited to payment providers, online and offline platforms, social media, and other associated sources. Data collected may include personal, contact, transaction, and other relevant information related to the provision of our services.

RAWI is not responsible for the practices, policies, or content of third parties. We have no control, validation, or endorsement over how these third parties store, process, or use personal data. Therefore, RAWI shall not be liable for any damage, loss, or harm that may arise from the handling of user/visitor information by these external platforms.

Users/visitors are strongly advised to review the privacy policies and terms and conditions of such third-party sites and platforms before providing any personal information. Users/visitors acknowledge and agree that use of third-party platforms is at their own risk and responsibility, and RAWI will not be liable for any acts or omissions of these third parties.

RAWI is committed to protecting user/visitor personal information in accordance with our own privacy policy. However, we do not assume responsibility for the collection, storage, or use of personal data by third parties, nor for any consequences arising therefrom. Users/visitors agree to indemnify and hold harmless RAWI, its affiliates, employees, and representatives from any claims, demands, losses, liabilities, or expenses related to the collection, storage, or use of personal data by third parties.

Additionally, RAWI reserves the right to update or modify this clause at any time, and any changes will be communicated to users/visitors in accordance with our privacy policy. Continued use of our services after any modification will constitute acceptance of such changes.

45. Use of data

RAWI utilizes the collected data to:

  • Enhance User and Visitor Experience: Optimize our platforms and services to improve overall user satisfaction.

  • Fulfill Commitments and Provide Personalized Features: Deliver functionalities tailored to user preferences and needs.

  • Facilitate Promotions and Commercial Activities: Offer promotions, deals, and commercial actions that may be of interest to the user.

  • Ensure Service Security: Prevent illegal activities and detect potential fraud or abuse to maintain service integrity.

  • Personalize Advertising Recommendations: Provide relevant content and ads based on user interests.

  • Conduct Surveys, Analyses, and Studies: Evaluate and continuously improve our services and products.

  • Develop and Implement Machine Learning Models: Enhance user navigation and system efficiency through advanced technologies.

Additionally, RAWI is committed to protecting the confidentiality and security of personal data. Any processing of personal data for purposes not outlined in this Privacy Policy will be carried out only with prior notification to the user and, where applicable, with their explicit consent.

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46. Disclosure of data

We may disclose personal information to the following parties under the circumstances described:

  • RAWI Group of Companies: We share information within our group of companies for business and operational purposes related to the provision and enhancement of our services. These entities are bound by our privacy policies and must handle information in accordance with applicable protection standards.

  • Service Providers: We engage external service providers to perform tasks on our behalf, such as payment processing, data analysis, or technical support. These providers are contractually obligated to use personal information solely for the specific purposes for which they were engaged and must maintain the confidentiality of the data.

  • Partners: We may share information with business partners to fulfill user requests, facilitate service integrations, or conduct joint promotions. Such disclosure is aimed at providing better services and user experiences, and partners are required to adhere to the terms of this Privacy Policy regarding the handling of shared information.

  • Legal Compliance: We may disclose personal information when necessary to comply with laws, regulations, or governmental requests. This includes responding to legal processes or protecting the rights, property, and safety of RAWI, its users, and third parties, including preventing fraud and investigating potential illegal activities.

Additionally, we take reasonable measures to ensure that any third party with whom we share personal data handles such information securely and in accordance with our policies and applicable data protection laws.

47. Data protection

At RAWI, we are committed to protecting our users' personal information through the implementation of administrative, logical, physical, and managerial measures. These measures include:

  • Physical and Administrative Security: We have robust security procedures to protect our facilities and systems from unauthorized access and other risks. This includes access controls, data handling security procedures, and regular audits of our security practices.

  • Logical and Technological Security: We use encryption technology to ensure the confidentiality and integrity of information shared online. Additionally, we implement firewalls, intrusion detection and prevention systems, and other advanced technologies to safeguard our systems and networks.

  • Payment Information Protection: RAWI does not collect or store payment data. All payment-related information is managed by third-party companies specializing in secure payment processing, which are subject to strict security and compliance standards.

  • Incident Management and Notification: In the event of a security incident that compromises personal information, RAWI is committed to conducting a swift and thorough impact assessment. We will notify affected users and take necessary measures to mitigate any damage. We will also collaborate with relevant authorities and security service providers to address and resolve the incident.

  • Policy Updates and Review: We periodically review and update our security policies and procedures to adapt to new threats and emerging technologies. This includes implementing continuous improvements in our data protection practices.

While we strive to protect our users' personal information, no security measure is infallible. We cannot guarantee absolute security against unauthorized access or disclosure of information. However, we make every effort to minimize risks and uphold the highest security standards.

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48. Data maintenance

At RAWI, we store information across multiple servers using high-quality security standards to protect it from unauthorized access and loss. Below are our practices regarding the maintenance and deletion of information:

  • Duration of Storage: Personal information is stored indefinitely on our servers until it is deemed necessary to fulfill the purposes for which it was collected. Data will be deleted or anonymized five years after a user ceases to use our platforms, provided there are no legal obligations requiring a longer retention period.

  • Deletion and Anonymization: Data will be deleted or anonymized upon user request, following established procedures. Deletion involves the complete destruction of information so that it cannot be recovered. Anonymization involves modifying data so that it cannot be associated with an identifiable individual. However, some data may be subject to additional retention to comply with applicable laws or regulations.

  • Legal and Regulatory Obligations: In certain cases, RAWI may be required to retain information for additional periods to comply with legal, tax, or regulatory obligations. Such data will be protected and managed in accordance with applicable regulations for the duration of its retention.

  • Data Security and Protection: During the period that information is stored, RAWI maintains strict security measures to protect data from unauthorized access, alteration, or loss. This includes the implementation of appropriate physical, technical, and organizational controls.

While we implement rigorous measures to protect information and adhere to our deletion policies, we cannot guarantee complete deletion in all cases due to technical limitations or legal requirements.

 

49. Rights and controls of users/visitors

49.1 Access to Personal Information
Users have the right to view and access their personal information through their account on the platform. This access allows users to review the data we have collected and stored about them. To protect security and privacy, users must log in to their account to access this information.

49.2 Correction/Modification
Users can correct or modify their personal information following the instructions provided on the platform. If users identify errors or inaccuracies in their information, they can make the necessary corrections using the tools available in their account. For assistance, users can contact our support team.

49.3 Deletion of Personal Information
Users can request the deletion of their personal information, including specific usage data or the complete closure of their account. Users may make these requests in the following ways:

  • Platform Deletion Function: Using the data deletion function available in their account.

  • Direct Contact: Sending a request to our support team through the provided contact channels.

49.4 Identity Verification
To protect the security and privacy of personal information, RAWI reserves the right to verify the identity of the user before processing any request for access, correction, or deletion of data. This may include requesting additional information to confirm the identity of the requester.

49.5 Handling Requests
All requests for access, correction, or deletion of personal information will be processed within a reasonable timeframe, in accordance with applicable laws and our internal policies. In some cases, it may be necessary to retain certain data to comply with legal obligations, resolve disputes, or enforce our terms and conditions.

49.6 Limitations and Exceptions
Some requests may be subject to limitations or exceptions under applicable legislation. For example, certain data may need to be retained to comply with specific laws or regulations, and in such cases, will only be deleted when no longer necessary for compliance with such obligations.

49.7 Notifications and Updates
Any changes to policies related to user rights and controls will be communicated through the platform or other appropriate means. Users will be informed in a timely manner about updates that may affect their rights regarding personal information.

50. Use by minors

To use RAWI’s services, users must be at least 18 years of age or the age of majority in their country of residence, whichever is greater. Minors below this age may only access and use our services under the following conditions:

  • Adult Supervision and Approval: Minors under the age of 18 must obtain the supervision and approval of a parent or legal guardian to use our services. The responsibility for supervising the minor’s use of the service lies with the parent or legal guardian.

  • Age Verification: We reserve the right to request proof of age or additional information to verify that the user meets the minimum age requirement. This may include requesting identification documents to confirm the user’s age.

  • Responsibility of Parents or Guardians: Parents or legal guardians are responsible for ensuring that the minor uses our services appropriately and in accordance with our policies and terms. They are also responsible for supervising the minor’s access to and any content or activities on the platform.

  • Content Restrictions: If the minor accesses the service under the supervision of a parent or guardian, the adult must ensure that the content and activities offered on our platform are appropriate for the minor and commits to monitoring and controlling the minor’s use of the service.

  • Service Suspension: If we discover that a user is under the minimum required age and does not meet the supervision and approval conditions, we reserve the right to suspend or terminate the user’s access to our services.

  • Compliance with Regulations: We comply with applicable laws and regulations related to the protection of minors online, including but not limited to the Children's Online Privacy Protection Act (COPPA) in the U.S., the General Data Protection Law (LGPD) in Brazil, and the Statute of the Child and Adolescent (ECA). In particular, LGPD and ECA establish strict guidelines for the collection and processing of personal data from minors, and we are committed to adhering to these standards to protect the privacy and rights of minors in Brazil.

51. User/visitor consent

By using RAWI’s services and providing personal information, the user expressly consents to our Privacy Policy and agrees to the terms set forth in our Terms and Conditions. This consent signifies acceptance of the terms under which we collect, use, share, and protect the user’s personal information.

  • Informed Consent: The user acknowledges that they have read and understood our Privacy Policy and Terms and Conditions before providing any personal information. By using our services, the user consents to the processing of personal data in accordance with the Privacy Policy.

  • Consent Update: Should we make significant changes to our Privacy Policy, we will notify users through the platform or other appropriate means. Continued use of our services after the posting of changes to the Privacy Policy will be deemed acceptance of the new conditions.

  • Right to Cancel Registration: The user has the right to cancel their registration at any time. Cancellation of registration will result in the deletion of the user’s account and associated personal information, except for data that must be retained to fulfill legal or contractual obligations.

  • Accuracy of Information: The user agrees to provide accurate, complete, and up-to-date information when using our services. The responsibility to maintain the accuracy of the information provided rests with the user. RAWI reserves the right to request confirmation of the information provided and to take steps to correct or update inaccurate data.

  • Withdrawal of Consent: The user may withdraw their consent at any time by modifying their account settings or contacting our support team. The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

  • User Responsibility: The user is responsible for ensuring that any third party accessing the services on their behalf is properly informed and consents to the applicable terms and conditions. RAWI is not responsible for the failure of these terms by third parties authorized by the user.

52. Changes to this policy

RAWI reserves the right to modify this Privacy Policy at any time to reflect changes in our practices, services, or legal requirements. Changes to the policy will be effective immediately upon posting on our platforms, which include the website, mobile application, and any other relevant communication channels.

  • Notification of Changes: When we make substantial changes to our Privacy Policy, we will notify users through the platform, via email, or by other means we deem appropriate. The notification will include a summary of the changes and how they impact privacy and the handling of personal data.

  • Acceptance of New Terms: Continued use of our services after the posting of changes to the Privacy Policy constitutes acceptance of the new terms. It is the user's responsibility to periodically review the policy to stay informed of any modifications.

  • Impact of Changes: Changes to the policy may affect how we collect, use, share, and protect user personal information. We are committed to handling personal information in accordance with the policy in effect at the time of collection, unless otherwise stated in the updated policy.

53. Limitation of liability

RAWI shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising out of or related to the use of our platform, the information provided, or any other aspect related to our services. This limitation of liability applies to the fullest extent permitted by applicable law and includes, but is not limited to, the following aspects:

  • Indirect and Consequential Damages: RAWI shall not be liable for any loss of profits, loss of data, loss of business opportunities, or any other indirect or consequential damages resulting from the use or inability to use our services.

  • Errors and Omissions: We do not guarantee that the platform will be error-free, free of viruses, or uninterrupted. We also are not responsible for the accuracy, completeness, or reliability of the information provided through the platform, whether by RAWI, our partners, or users.

  • Platform Failures: In the event of platform failures, service interruptions, or technical issues affecting the availability or operation of the services, RAWI shall not be liable for any damages or losses that may result.

 

54. Responsibility for third-party content in the application

RAWI provides access to a variety of content through its application, including but not limited to videos, live broadcasts, and other multimedia materials. Some of this content is provided by third parties, including partners, advertisers, and external content providers. The following outlines RAWI 's responsibilities and disclaimers regarding content available in the application:

  • Third-Party Content: The content available on RAWI’s application may include materials provided by third parties. RAWI does not control or influence the content provided by third parties and assumes no responsibility for its accuracy, legality, or completeness.

  • Disclaimer of Liability: RAWI shall not be liable for any damage, loss, or harm resulting from the use of third-party content through the application. This includes, but is not limited to, damages arising from errors or omissions in the content, availability or inaccessibility of the content, or any issues related to third-party content.

  • Opinions and Recommendations: Opinions, advice, and recommendations expressed in third-party content do not necessarily reflect the views of RAWI. We do not endorse or guarantee the accuracy, reliability, or appropriateness of such opinions, advice, or recommendations.

  • Links and References: The RAWI application may contain links to third-party websites and services not under our control. The inclusion of links to these sites does not imply endorsement or approval by RAWI. We are not responsible for the content, policies, or privacy practices of these external sites.

  • Content Providers' Responsibility: Content providers are responsible for ensuring that their content complies with all applicable laws and regulations. RAWI assumes no responsibility for the legal compliance of third-party content.

  • Service Interruptions and Failures: RAWI shall not be liable for any interruptions, failures, or errors in the availability of third-party content. Any technical issues or access problems related to the content are the responsibility of the content provider or the user.

  • Corrective Measures: We reserve the right to remove or disable access to any third-party content that we deem inappropriate, illegal, or in violation of our terms and conditions, without prior notice.



55. Indemnification

The user agrees to indemnify, defend, and hold harmless RAWI, its directors, officers, employees, agents, affiliates, and partners (collectively, the "Indemnified Parties") from and against any claims, demands, actions, losses, damages, costs, or expenses (including, without limitation, reasonable attorneys' fees and litigation costs) arising out of or related to:

55.1 Use of the Platform: Any use of the RAWI platform.

55.2 Violation of Terms: Any violation of these Terms and Conditions, the Privacy Policy, or any other agreement or policy applicable between the user and RAWI, as well as any breach of applicable laws, rules, or regulations.

55.3 Intellectual Property: Any claim related to the infringement, misappropriation, or violation of intellectual property rights (including copyrights, trademarks, patents, trade secrets, or any other proprietary rights) arising from content provided by third parties.

55.4 User Content: Any claim, demand, or legal action by third parties based on content that the user posts or transmits through the platform, including, without limitation, claims related to intellectual property rights, privacy, or defamation.

55.5 Acts of Third Parties: Any claim, demand, or legal action arising out of the user’s conduct on RAWI, or from the misuse or illegal use of RAWI by the user.

56. Content providers and data management

56.1 Relationship with Content Providers. RAWI collaborates with content providers, including studios, production companies, and distributors (hereinafter, "Content Providers"). The relationship with these Content Providers is governed by contractual agreements that ensure compliance with copyright laws and data protection regulations.

  • Licensing and Copyright: Content Providers must ensure that they hold all necessary rights to distribute content through the RAWI platform. This includes obtaining all required licenses and complying with applicable intellectual property laws and regulations. Content Providers are fully responsible for any copyright or intellectual property infringement arising from the content they provide.

  • Data Protection: Content Providers must adhere to RAWI 's data protection policies and implement appropriate measures to protect personal data associated with the content. This includes complying with all applicable data protection laws and regulations.

56.2 Content Information Management

  • Collection and Use of Data: Information regarding interactions with content is collected and used for internal analysis to enhance user experience, personalized recommendations, and rights management. RAWI reserves the right to use this information for legitimate business purposes and in accordance with applicable privacy policies.

  • Legal and Rights Compliance: RAWI will conduct periodic audits to ensure that the content provided complies with contractual terms and applicable laws. In the event of unauthorized use of content, RAWI will notify the Content Providers and take necessary actions to remedy the situation.

56.3 Disclaimer of Liability: RAWI shall not be liable for copyright infringements or any other issues related to content provided by third parties. The responsibility for any intellectual property rights infringement associated with the content lies exclusively with the Content Provider who supplies it. RAWI will not assume any liability for damages or losses resulting from such infringements.

57. Content providers and data management

57.1 Relationship with Content Providers

RAWI collaborates with content providers, including studios, production companies, and distributors (hereinafter referred to as "Content Providers"). The relationship with these Content Providers is governed by contractual agreements that ensure compliance with copyright laws and data protection regulations.

  • Licensing and Copyright: Content Providers must ensure they hold all necessary rights to distribute the content through the RAWI platform. This includes obtaining all required licenses and complying with applicable intellectual property laws and regulations. Content Providers bear full responsibility for any copyright or intellectual property infringement that may arise from the content provided.

  • Data Protection: Content Providers must adhere to RAWI’s data protection policies and implement appropriate measures to protect personal data associated with the content. This includes complying with all applicable data protection laws and regulations.

57.2 Content Information Management

·       Data Collection and Use: Information about interactions with content is collected and used for internal analysis to enhance user experience, personalized recommendations, and rights management. RAWI reserves the right to use this information for legitimate commercial purposes and in accordance with applicable privacy policies.

·       Legal and Rights Compliance: RAWI will conduct periodic audits to ensure that the content provided complies with contractual terms and applicable laws. If any unauthorized use of the content is detected, RAWI will notify the Content Providers and take necessary measures to remedy the situation.

57.3 Liability and Dispute Resolution

  • Dispute Resolution: Any disputes related to content or data use must be resolved amicably between the parties. If an agreement cannot be reached, the dispute will be handled through the dispute resolution mechanisms established in the contracts with the Content Providers, which may include mediation, arbitration, or other alternative dispute resolution procedures.

  • Exclusion of Liability: RAWI will not be liable for copyright infringements or any other issues related to content provided by third parties. Responsibility for any intellectual property rights infringement associated with the content lies solely with the Content Provider that supplied the content. RAWI will not assume any liability for damages or losses resulting from such infringements.

57.4 Updates and Modifications

·       Review of Terms: The terms related to content management and the responsibilities of Content Providers may be reviewed and updated periodically. RAWI will notify Content Providers of any significant changes to these terms, ensuring that such changes are communicated in a timely and effective manner.

·       Adaptation to Regulatory Changes: RAWI reserves the right to modify the terms related to content management and the relationship with Content Providers to comply with changes in applicable legislation or relevant regulations. Content Providers must adhere to the updated versions of these terms and ensure that their practices align with the new requirements.

 

58. Contact

If you have any questions or concerns related to your account, the use of your personal information, or our Terms of Use, Privacy Policy, cookies, or other similar technologies, please contact us through the following channels:

  • Email: For general inquiries, account information, or data protection issues, please email us at rawitvofficial@gmail.com

  • Customer Support: For technical assistance, service issues, or platform-related support, please contact us at rawitvofficial@gmail.com

Please ensure you provide all relevant information and be as specific as possible in your communication so we can assist you effectively. We are committed to responding to your inquiries within a reasonable timeframe and providing the necessary support to resolve any issues you may have.

59. Claims

If you believe that any content within RAWI 's Services, including but not limited to posts, infringes any of the terms of this Agreement (excluding any notices covered by the Copyright Compliance Policy), please send your claim to rawitvofficial@gmail.com

  • Copyright Compliance Policy: For notices related to copyright infringement, please refer to our Copyright Compliance Policy for specific instructions on how to proceed.

  • Important Considerations: We cannot guarantee that we will respond to all claims and reserve the right to take or refrain from taking any or all available actions once we receive such a message. The review and action on any claim will be conducted in accordance with our internal policies and the terms of this Agreement.

For an efficient resolution of your inquiries or issues, we recommend including all relevant and detailed information in your message. We strive to respond to all inquiries within a reasonable timeframe and in accordance with RAWI’s established policies and procedures.

60. User/visitor consent

By using the services, providing personal information on the platform, the user is consenting to this Privacy Policy.

The user/visitor, when registering, declares to know and can exercise his right to cancel his registration, access and update his personal data and guarantee the veracity of the information made available by him.

 

61. Changes to this term

 

We reserve the right to modify this term at any time, and it is recommended that the user/visitor review it frequently.

Changes and clarifications will take effect immediately upon publication on our platforms.

When changes are made, the user will be notified.

By using the service or providing personal information after any modifications, the user/visitor demonstrates their agreement with the new rules.

 

In the event of a merger or sale of the platform to another company, user/visitor data may be transferred to the new owners in order to maintain the services offered.


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